Our Services

Partner with a trusted local provider, specialising in managed IT, cloud computing and cyber security. At UmbrellaNET, we work with Australian and international businesses & enterprises to provide customised, reliable and scalable future-ready IT solutions.

Our comprehensive solutions ensure you will continue to do business without interruption while our IT infrastructure ensures you remain secure, productive and connected.

As well as being development partners with top vendors in the industry – including Microsoft and Cisco – we’re also experts in and certified resellers of the broadest array of world-class software solutions.

Full Cyber Security Framework

Around whole IT infrastructure (website & back-end)

Secure Cost-Effective Cloud Computing

And full migration of on-premise data to secure cloud environment

Full Front & Back Office Integration

Managed in a secure environment

Full Integration Of Microsoft 365

Plus collaboration tools such as Sharepoint to improve productivity

Process Improvement

Throughout the business using automation

Premier Quality Telecom Services

To deliver tele-services and virtual assistants for your business

24/7 HELPDESK ON ALL SERVICES

UmbrellaNET’s Expert IT Portfolio

As a fully autonomous IT service provider, we have the flexibility to choose from the best software to suit your needs. Our managed IT services are designed to give your business, enterprise or organisation a flexible and fully-scalable product and service combination.

We’ll be there to support you today and still be there tomorrow as you scale – no matter how complex your needs become or how large your operation grows. It’s a commitment we take seriously.

Cybersecurity & Resilience

UmbrellaNET employs a multi-layered security approach to protect against emerging threats. Our defense includes:

Triple-Layer Firewall Protection using technologies like Cisco, Palo Alto, Fortinet, and Cylance.
Real-Time Monitoring of user activity (keystrokes, screen actions) to detect and block unauthorized actions, like sending sensitive files via email.
Advanced Exfiltration Tools such as Data Loss Prevention (DLP) and network traffic analysis to prevent covert data transfers.
Suspicious activity triggers automatic intervention, alerting our 24/7 Security Operations Centre (SOC) and Information Security (INFOSEC) teams for rapid response.

Above our comprehensive cyber security offering, we also provide a white-glove service if you do end up in the position of legally defending a data security issue.

Managed Services & Cloud Provisioning

UmbrellaNET’s managed services streamline IT operations with proactive monitoring, incident management, and continuous improvement. We offer scalable, secure cloud solutions — private, public, or hybrid — tailored to your existing infrastructure. Our goal is to enhance operational efficiency and agility, keeping you ahead in a dynamic business environment.

Voice & Specialised Services

Managed IT encompasses many different facets of your business, prominently including voice and video. Our team ensures your entire communication and data-exchange processes have stable service quality, security from attack and leading encryption. We cover technologies including:

VoIP
PBX
videoconferencing migration
management solutions
1300-number managed services
Interactive Voice portal (IVR) design, deployment and management.

Additionally, our services can ensure correct Bring Your Own Device (BYOD) preparation and management. We can even set up internal security of your premises with surveillance (CCTV) deployment and management.

There is so much more we can do and so many options that it’s best to call us to learn the possibilities. Find out how our services and capabilities can uplift your business or organisation.

Support & Deployment Excellence

UmbrellaNET ensures smooth IT implementation with end-to-end support from our in-house technical teams. Our approach includes:

Comprehensive Deployment Support for a seamless rollout.
Training for Local IT Staff to manage and maintain new systems.
Phased Deployment Strategy starting with a pilot group to identify and resolve issues early, minimizing disruption and enabling a smooth transition to full-scale operation.

Implementation Requirements

UmbrellaNET supplies essential hardware and advanced monitoring tools to facilitate seamless integration. These resources enable thorough testing, ensuring our solutions align with your unique needs and expectations.

Billing and Accounting

At UmbrellaNET, we know the importance of budgeting and simplified billing and accounting. We can customise bills to your requirements, including granular billing with per-user costings and full-supply summaries.

We can work with any of your IT suppliers – encompassing hardware and software purchases, telephone and internet accounts and more – to provide you with one clear, concise and consolidated bill:

Granular billing – with per-user breakdown available
Consolidated billing – including internet, phone, software and hardware purchases
Customised billing – include the service combination that’s best for you
Accounting services – transparent costing and tax obligations.

A low-latency Global Network

A premium telecommunications network built for ultra-low latency and exceptional quality, optimised for real-time services.

Your traffic travels the most direct route with minimal hops, ensuring the fastest, most reliable connection. With points of interconnect and presence in 22 countries across three continents, our extensive last-mile infrastructure minimizes latency and ensures zero packet loss or jitter.

Enterprise-grade DDoS protection blocks malicious traffic at the edge, keeping your services secure and uninterrupted.